Delivery
Delivery Coverage
We offer delivery services across the United States. All orders are processed and shipped to the address provided at checkout.
Delivery Time
Estimated delivery time is 10–15 business days after order confirmation. Delivery times may vary depending on location, shipping carrier, weather conditions, and order volume.
Order Processing
Orders are typically processed within 1–3 business days before being dispatched. Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking Information
Tracking information will be provided once your order has been shipped. Please allow some time for tracking updates to appear in the carrier’s system.
Delivery Delays
While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, including carrier issues, customs processing, or unforeseen circumstances. DEWALT is not responsible for such delays.
Incorrect Address
Please ensure your delivery address is accurate and complete when placing your order. We are not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.
Lost or Missing Packages
If your package appears to be lost or delayed beyond the estimated delivery time, please contact our customer support team for assistance.
Email: [email protected]
Damaged Packages
If your order arrives damaged, please contact us immediately with your order number and photos of the damaged packaging or product so we can resolve the issue promptly.
Contact Information
For any questions regarding delivery, please reach out to our support team at:
Email: [email protected]
